General Shipping Information
In order to provide you with the best quality service, Rosa Dolce ships all orders with tracking, allowing you to follow the progress of your order. All standard shipping items are dispatched with Australia Post.
How long will my order take?
Our rose bouquets are made to order, so please allow up to 2 business days for handling and dispatch.
We offer the following domestic shipping options:
- Complimentary standard shipping Australia wide for all orders (2-6 business days).
- $10 express shipping for New South Wales customers (1-3 business days).
- $15 express shipping for the rest of Australia (1-3 business days).
- $50 priority next-day hand delivery to Sydney region ONLY (includes weekends)
- $50 priority same-day hand delivery to Sydney region ONLY (order must be placed before 2pm & includes weekends).
Please note that all shipping fees are non-refundable.
Do you offer international shipping?
Yes! Pricing and timeframe, however, is dependent on the destination and parcel size.
We ship to the following countries:
Andorra, Argentina, Austria, Bahrain, Bangladesh, Belgium, Belize, Bolivia, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Fiji, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guatemala, Guernsey, Guyana, Honduras, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Jersey, Kiribati, South Korea, Kuwait, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Malaysia, Malta, Marshall Islands, Mexico, Monaco, Myanmar, Nauru Rep Of., Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua. Niue, Norway, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Samoa, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, Suriname, Sweden, Switzerland, Taiwan, Thailand, Tonga, Turkey, Tuvalu, United Arab Emirates, United Kingdom, Uruguay, USA, Vanuatu, Vatican City, Venezuela, Vietnam.
Please be aware that international packages may be subject to delays, taxes and duties for various countries outside of Australia. While Rosa Dolce takes every effort to ensure a quick and smooth delivery, but we do not take responsibility for any delays and extra fees which may be applied in the receiving country.
What if my order doesn't arrive within the estimated time?
Delivery timeframes are estimates only. Any delays caused by the postal service are out of our control.
What if I have ordered to the wrong address?
See our Sales Terms & Conditions.